ThaiBot for your business — get started for free
AI Customer Assistant for Thai Small Businesses

You run the business.
Tawan handles
your customers.

Tawan answers questions, books appointments, and supports customers on LINE, web, and WhatsApp — 24 hours a day, in 50+ languages.

thaibot.ai/dashboard
Conversations2
Contacts
Analytics
Settings
Tawan

Tawan

Online · 247 today

Search…
NW
Noon W.

อยากจองโต๊ะสำหรับ 4 คน

LINEnow
DP
David P.

Do you have vegan options?

Web2m
SK
Somchai K.

ราคาซีฟู้ดเซ็ตเท่าไหร่ครับ

LINE5m
YT
Yuki T.

テイクアウトはできますか?

Web8m
NW

Noon W.

LINE
Tawan handling
สวัสดีค่ะ คุณ Noon! 🙏
ยินดีช่วยจองโต๊ะให้ค่ะ
ต้องการวันและเวลาไหนคะ?
วันเสาร์ เวลา 19:00 น. ค่ะ
จองแล้วนะคะ ✅
วันเสาร์ 19:00 สำหรับ 4 ท่าน
จะส่ง confirmation ให้ค่ะ
Tawan is responding…

Fast-growing Thai businesses use ThaiBot

LINE
WhatsApp
Shopee
Lazada
Facebook

Stop losing customers
to slow replies.

Most Thai SMBs lose 40% of new customers simply because they can't reply fast enough. Tawan fixes that — without adding a single person to your payroll.

8s

avg. response

24/7

always on

50+

languages

How it works

Set Tawan up once.
She handles the rest.

01
Setup

Tell Tawan about your business

Add your products, services, pricing, hours, and FAQs. Tawan learns everything in under 30 minutes. No code, no IT team — and any update you make goes live instantly.

Learn more
Tawan Setup — Step 1 of 3

Your business info

Tawan learns from everything you add

4 / 6 done
Business name & description
Menu / services with pricing
Opening hours & location
Booking rules & capacity
Promotions & specials
FAQ & common questions
Setup progress67%
Tawan

Tawan is ready to go live

Add 2 more items to unlock all features

02
Respond

Tawan handles every message, instantly

Tawan responds in Thai, English, Japanese, or whatever your customer writes in — across LINE, your website, and WhatsApp. Simultaneously, around the clock, without you touching a thing.

Learn more
Tawan
Tawan · LINE Official
Live
สวัสดีค่ะ! เรามีเมนูวีแกนหลายอย่างนะคะ
pad thai เต้าหู้และแกงเขียวหวานผักยอดนิยมค่ะ 🌿
สนใจดูเมนูเต็มไหมคะ?
ขอดูเมนูครับ
Response in 3 secondsAuto
Tawan · Website Chatjust now
Do you have vegan options?
Yes! We have 8 fully vegan dishes. Our tofu pad thai and veggie green curry are most popular. Want me to show you the full vegan menu?
English detected · auto-matchedAuto
03
Focus

You only deal with what needs you

Routine questions are handled automatically. When a situation genuinely needs a human — a complaint, a large booking, a sensitive issue — Tawan alerts you instantly with full context.

Learn more
Handoff Queue

94%

Auto-resolved

8s

Avg. response

2

Needs you

KM
Khun MaleeLINE
High

Complaint — food was cold

I apologised and flagged to owner

MT
Michael ThompsonWeb
Med

Group booking — 30 guests

Collecting details, needs confirmation

241 conversations handled by Tawan without your involvement today

LINE Re-engagement

Bring your LINE
contacts back to life.

Most Thai businesses have hundreds of past customers who messaged on LINE and were never followed up. Tawan re-engages them with personalised messages — turning old conversations into new bookings, repeat orders, and referrals.

Tawan

Tawan — Re-engagement

LINE Broadcast · 847 contacts

สวัสดีค่ะ คุณลูกค้า! 🙏 คิดถึงค่ะ ร้านเรามีโปรโมชั่นพิเศษเดือนนี้ สนใจดูรายละเอียดไหมคะ?
สนใจครับ มีอะไรบ้าง?
ซื้อ 2 แถม 1 ทุกเมนูยอดนิยมค่ะ! 🎉 จองโต๊ะตอนนี้เลยไหมคะ?

847

Sent

612

Opened

184

Replied

What Thai businesses say

“Our response time dropped from 4 hours to under 10 seconds. We stopped losing customers to faster competitors.”

SK

Somkiat K.

Owner — Sawasdee Kitchen, Bangkok

Tawan

Tawan by ThaiBot

AI Customer Assistant

Tawan handles LINE, web, and WhatsApp in any language — 24 hours a day, automatically.

LINEWhatsAppWeb ChatThaiEnglish50+ languages
10xFaster response time vs. manual replies
More bookings from LINE in the first month
฿0Upfront cost — free AI Adoption Program
Tawan

Your customers deserve
a faster answer.

Join Thai businesses already using Tawan to respond faster, book more, and grow — without hiring.

Free AI Adoption Program · No credit card · Live in 30 minutes